1. Introduction
Bolante Psychiatry (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website BolantePsychiatry.com (the “Site”).
By using our Site, you agree to this policy.
2. Information We Collect
a. Information You Provide
We may collect personal information you choose to share with us, such as:
- Name, email address, and phone number when you contact us or request an appointment
- Information shared through contact forms or emails
Important: Do not share sensitive medical details through this Site. All patient health information is handled through secure, HIPAA-compliant systems such as Headway or our electronic health record platform, not through public web forms.
b. Automatically Collected Information
When you visit our Site, we may automatically collect non-personal data such as:
- Browser type, device type, operating system, IP address, and referring URL
- Anonymous analytics data (e.g., page views, time spent on page)
This helps us understand how visitors use our Site and improve its performance.
3. How We Use Information
We use the information we collect to:
- Respond to inquiries and schedule appointments
- Improve the functionality and content of our Site
- Communicate updates, only if you opt in
- Comply with legal and regulatory requirements
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. HIPAA Compliance
Bolante Psychiatry complies with the Health Insurance Portability and Accountability Act (HIPAA).
All Protected Health Information (PHI) related to patient care is stored or transmitted only through secure, HIPAA-compliant platforms (e.g., Headway, EHR, encrypted email).
No PHI is stored on this public website.
5. Cookies & Analytics
We may use cookies or third-party analytics tools (such as Google Analytics) to collect anonymous data about how visitors use our Site.
Cookies help us analyze web traffic and enhance user experience.
You can adjust your browser settings to decline cookies if you prefer.
6. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your information from loss, misuse, or unauthorized access.
However, no website or email system can guarantee 100% security.
Please avoid sending sensitive information via unencrypted email.
7. Links to Other Websites
Our Site may link to third-party websites such as Headway or Zocdoc.
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for use by children under 13 years old.
Any services provided to minors occur only with parental or guardian consent.
9. Your Rights & Choices
You may:
- Request that we correct or delete non-clinical information we hold about you
- Withdraw consent for communications
- Request details about how your data is used
For HIPAA-protected information (e.g., medical records), please contact us directly through secure patient channels.
10. Updates to This Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on this page with a new “Effective Date.”
Please review it occasionally for any changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Bolante Psychiatry
Email: admin@BolantePsychiatry.com
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